Here are some reasons why people file a claim:  

• You have a chip or a crack on your windshield 
• Your vehicle was damaged (accident, fire, theft, weather, animal, etc.)  
• Your vehicle caused damage to someone else's vehicle or property 
• You were injured in an accident 

If you’re uncertain about filing a claim, please contact us. We’re here to help.  

A claim could impact your rates or deductibles; please do not let this stop you from contacting us.  

File online at any time - It’s the easiest way to get started.

Call 800-385-0274 and choose option 1 to speak with us.

If you have an agent, you can contact them for assistance in filing your claim.

We will review your information and contact you within one business day to go over the next steps for getting you back on the road.

This will depend on your situation. After filing your claim, we will contact you to let you know what we need to assess your vehicle damage.

The most common options are an on-site appraiser, photos, or an estimate by a shop of your choice. 

If your vehicle is repairable, we will issue payment based on the approved, claims related repairs outlined in the estimate.

Once payment is issued, you can authorize your shop to begin repairs. Did you know you also have the option to do the repairs yourself? 

Please note: If the cost of repairs is more than the initial payment, contact us.

Yes, deciding where to repair your vehicle is always your choice.

Let us know, we can help.

Yes, you are responsible for any applicable deductible on your policy. However, we will attempt to recover your deductible to reimburse you.