Notice of Information Practices
This Notice of Information Practices describes how Hagerty collects, uses, shares, and protects the personal information of Arizona, California, Connecticut, Georgia, Illinois, Maine, Massachusetts, Minnesota, Montana, New Jersey, Nevada, North Carolina, Ohio, Oregon, and Virginia residents in connection with an insurance transaction. We collect this information in connection with issuing insurance policies, determining costs, handling claims, and other decisions in offering or providing you an insurance or financial product or service.
Please read this notice carefully to understand what we do with your information.
What personal information does Hagerty collect?
The types of personal information we process will depend on the product or service you have with us. We may collect, store, use and disclose personal information about you such as:
- Personal identifiers: your name, address, email address, telephone number, social security number, driver’s license number, passport number, and Internet Protocol address.
- Sensitive information protected by federal or state law: your age/date of birth, gender, race, marital status, national origin, or ethnicity or disability.
- Professional or employment information: your employer, your job title and income.
- Financial information: your bank account numbers, credit and debit card numbers, and other similar financial information.
- Medical and health information: your medical history, and information on your medical treatment and diagnosis by a health care professional.
- Internet or other electronic network activity information: Hagerty history, and information about your interaction with a website, online application or advertisement.
- Geolocation data: precise geolocation and general location information (city, state, country).
- Information from motor vehicle/driving records: we may collect motor vehicle/driving information about you, other people listed as policyholders, other drivers, or household members. We assume you have permission to share information about such other people.
- Information about your business with us or other Hagerty companies: we may collect information such as information about your insurance policy, information about the products and services you request or purchase, your claims history, other policyholders, drivers, or household members’ claims history, and information concerning your premium and premium payment history.
- Information about your other vehicles
- Other information submitted by you: this may include information you have filled in our surveys, polls, questionnaires, social media, or similar items.
- Information from outside agencies like consumer reporting agencies: in some circumstances we may collect information from consumer reporting agencies or insurance support organizations about you, including credit reports, criminal offenses and convictions, or information from various anti-fraud databases related to you.
- Information about your creditworthiness
- Any other information we may collect as permitted or required by law.
How does Hagerty collect my personal information?
We collect most of the information we need directly from you when you apply to purchase an insurance policy or other product or service, including personal information you provide about others when you apply to purchase an insurance policy or other product or service, or in connection with processing your claims. We may also collect information about you through your response to surveys or questionnaires or participation in promotions. We may also collect your personal information from others, such as affiliates, or other companies in connection with processing claims, combating suspected fraud, or for other operational or compliance purposes.
What does Hagerty do with the information?
We use the information we collect about you to perform insurance functions, such as:
- Verifying your identity
- Issuing and servicing your policy
- Processing claims
- Investigating and protecting against potential fraud
- Responding to your inquiries
- Determining your insurance needs
- Marketing purposes
- Customizing your interactions with us
- Generally managing and administering our business
- Other activities permitted by state and federal law
When may Hagerty share or disclose my information without prior authorization?
In the following circumstances, information collected by Hagerty may be disclosed to third parties, such as agents, affiliates, service providers and others without your specific consent:
- To your agent or account representatives to service your policy.
- To persons who need this information to perform normal business functions for us or to detect or prevent criminal activity or fraud.
- Persons conducting actuarial or research studies on our behalf, subject to certain confidentiality protections and only to the extent permitted by law.
- Another insurance company or an insurance support organization – to perform an insurance transaction, or to detect or prevent criminal activity or fraud in connection with a transaction.
- An insurance regulatory authority.
- Law enforcement or other governmental authority.
- To a third-party insurer or re-insurer for the purpose of reporting claims experience, servicing your policy, preventing fraud, or performing an insurance transaction.
We may also share information about your creditworthiness with our affiliates for their everyday business purposes. You have the right to opt-out of this sharing. To do so, you may submit a request through our webform, call us at 1-800-922-4050, or email us at privacy@hagerty.com.
We will not share your personal information with non-affiliated third parties (or, in some circumstances, our affiliates) other than our agents or service providers unless you authorize us to share it or the law otherwise permits us to share it. You have the right to authorize or not authorize this sharing of personal information. Information obtained from a report prepared by insurance support organization may be retained by the organization and disclosed to other persons.
How does Hagerty protect the confidentiality and security of my personal information?
We do our best to protect your personal information. We use firewalls, encryption and Transport Layer Security (TLS). We use current technology and tools to keep your information safe. But nothing is perfect, so please be careful and use strong passwords.
What are my rights regarding my personal information?
You have the right to access the personal information that we have recorded about you, and to know whom we have shared it with. You also have the right to correct, amend, and delete the information collected about you if it is incorrect. To exercise your rights, please submit a written request describing the information you would like to access, correct, amend, or delete at the following address: Hagerty, Privacy Administration, 121 Drivers Edge, Traverse City, MI 49685 or call 1-800-922-4050.
If you request that we correct, change, or delete incorrect information we’ve collected about you, we will check our records and evaluate your request. We may refuse to make such a correction, change or deletion, such as where we believe the information is correct, required to fulfill a legal obligation, necessary to protect our legal interest, or as otherwise required or permitted by law. We will let you know if we agree with your request within thirty (30) days after we receive your written request. As part of a correction request you can also specifically designate any third parties that you think we may have provided with incorrect information about you. If we correct your information as a result of your requests, we will also provide corrected information to any third parties we may have provided incorrect information to in the past two years.
If we refuse to make a change you asked for, we will let you know the reason for our refusal and you can file a concise statement noting what you believe is the correct, relevant or fair information and the reasons you disagree with our refusal. We’ll include your statement in our records and anyone who looks at the disputed personal information will also see your statement. From then on, if we disclose your information to another party, we will include your statement. You can also specify the third parties who you think we’ve provided the disputed information to previously, and we will send a copy of your statement to those who we have provided the disputed personal information to in the past two years. If you are a resident of Massachusetts or Minnesota, you also have the right to request review of our decision by the commissioner of insurance.
These rights do not apply to certain types of information under applicable law, including:
- Information we collect for an actual or anticipated civil or criminal proceeding
- Certain types of privileged information when an applicant or policyholder is suspected of fraud, material misrepresentation, or material nondisclosure.
How will I know if Hagerty changes these policies?
We reserve the right to modify our information practices at any time, as permitted by law. We will update this policy as necessary to reflect any changes to our practices.
Last updated: 9-25-2025