Hagerty auto claims

We're here for you

Experts are on hand and ready to answer any questions or help expedite the claims process. Call us toll-free or log in to file a claim online. You'll receive a response within 1 business day.

A red Porsche with a broken headlight and dented frame, being pulled up a trailer.

We know—you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.

What sets our claims department apart?

Dedicated and efficient service

  • Representatives are available seven days a week
  • We'll respond to your online claims report within one business day
  • Fast processing—most claims are paid within 15 days
  • Same-day glass claims—most glass claims are paid the same day
  • Guaranteed Value® on covered total losses with an option to keep your vehicle*

Classic and collector car expertise

  • Adjusters have hands-on experience with classic car repair and restoration
  • Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts—if they're out there, we'll find them
  • Hagerty maintains an extensive list of resources for hard-to-find parts—ask our Carcierge®!

Your classic car, your choice

  • You choose the repair shop—we'll even pay you to do the repairs yourself
  • Hand-picked network of independent appraisers—your appraiser will understand classic cars and how to repair them
  • If your car's a total loss, you have the option to buy it back and rebuild it

Proven track record

9 out of 10 clients who have had a claim would recommend us to a friend.** But don't just take our word for it:

“Customer service is top notch! Any issues I had, we resolved in a matter of a few minutes after a quick call to Hagerty. The entire insurance process is so much easier to deal with than any other carrier I have ever used. I will continue to use, and will be a lifelong member of Hagerty Insurance.”
Warren, (MI)
Hagerty client for 3 years
“The measure of an insurance company is not how they respond when they bill you, but rather how they respond when you need them. On a recent claim I was pleased with the responsiveness of Hagerty in settling the claim.”
Henry, (OR)
Hagerty client for 1 year
“Everything was handled in a very professional manner. It is bad enough to lose your prized possession, you don't want to deal with some unscrupulous insurance company that tries to complicate the claims process. Stick with Hagerty, you will not be disappointed.”
Gregory, (MO)
Hagerty client for 10 years
“The claim process was totally supportive and with the attitude of let's get you back on the road. I couldn't be happier.”
Mel, (CA)
Hagerty client for 5 months
“Very easy to setup, great to deal with. When it came time for a claim they were very accommodating and took the worry out of the process. Genuine car people. They understand that what they are insuring is not some throw away car, that it's your passion.”
Richard, (NH)
Hagerty client for 1 year

Want to hear more real-life stories?

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* Any deductible and/or salvage value if vehicle is retained by you will be subtracted from the total amount paid. Guaranteed Value includes all taxes and fees unless prohibited by state law.

** According to client responses gathered from Hagerty’s Net Promoter Score program.

Policies underwritten by Essentia Insurance Company. Hagerty determines final risk acceptance. Some coverage not available in all states. This is a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.