Hagerty auto claims

We're here for you

Experts are on hand and ready to answer any questions or help expedite the claims process. Call us toll-free or log in to file a claim online. You'll receive a response within 1 business day.

A red Porsche with a broken headlight and dented frame, being pulled up a trailer.

We know—you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.

What sets our claims department apart?

Dedicated and efficient service

  • Representatives are available seven days a week
  • We'll respond to your online claims report within one business day
  • Fast processing—most claims are paid within 15 days
  • Same-day glass claims—most glass claims are paid the same day
  • Guaranteed Value® on covered total losses with an option to keep your vehicle*

Classic and collector car expertise

  • Adjusters have hands-on experience with classic car repair and restoration
  • Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts—if they're out there, we'll find them
  • Hagerty maintains an extensive list of resources for hard-to-find parts—ask our Carcierge®!

Your classic car, your choice

  • You choose the repair shop—we'll even pay you to do the repairs yourself
  • Hand-picked network of independent appraisers—your appraiser will understand classic cars and how to repair them
  • If your car's a total loss, you have the option to buy it back and rebuild it

Proven track record

9 out of 10 clients who have had a claim would recommend us to a friend.** But don't just take our word for it:

“The staff at Hagerty is professional but yet like people next door. They take the time to deal with you on a personal level versus hurry up to take the next call. You're not just a number at Hagerty, you're a customer!”
Robert, (GA)
Hagerty member for 1 year
“I deal with insurance adjusters and claims daily. I have never had a more pleasant and smooth transaction.”
Richard, (PA)
Hagerty member for 14 years
“They are understanding that people are going through stressful times and they seem really patient in getting you through your claim.”
Abner, (CA)
Hagerty member for 2 years
“Hagerty was beyond exceptional. My claim was handled fast and with great care. The service provided was top notch. I couldn't have been more pleased. Thank you. I will definitely refer everybody I know to Hagerty.”
Michael, (CA)
Hagerty member for 5 years
“The finest group of people I have dealt with in a long time. Professional, courteous, and have a true understanding of the car collector/enthusiast. I will never use anyone else to insure my beautiful cars. I highly recommend Hagerty, quote me on that.”
Sal, (WA)
Hagerty member for 1 year

Want to hear more real-life stories?

Get insurance that works for you
Let's talk about your classic. Get a quick quote online or talk to us.
Quote now
Online quotes are fast and easy.
Call us
Prefer a friendly voice or need
more information?

* Any deductible and/or salvage value if vehicle is retained by you will be subtracted from the total amount paid. Guaranteed Value includes all taxes and fees unless prohibited by state law.

** According to client responses gathered from Hagerty’s Net Promoter Score program.

Policies underwritten by Essentia Insurance Company. Hagerty determines final risk acceptance. Some coverage not available in all states. This is a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.