We know — you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.
What sets our claims department apart?
Dedicated and Efficient Service
Representatives are available seven days a week.
We’ll respond to your online claims report within one business day.
Fast processing — most claims are paid within 15 days.
Same-day glass claims — most glass claims are paid the same day.
Guaranteed value on covered total losses with an option to keep your vehicle**.
Classic and Collector Car Expertise
Adjusters have hands-on experience with classic car repair and restoration.
Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts — if they’re out there, we’ll find them.
Hagerty maintains an extensive list of resources for hard-to-find parts — ask our concierge!
Your Classic Car, Your Choice
You choose the repair shop — we'll even pay you to do the repairs yourself.
Hand-picked network of independent appraisers — your appraiser will understand classic cars and how to repair them.
If your car’s a total loss, you have the option to buy it back and rebuild it.
-Kenneth (NY) | January 18th 2017 | Hagerty client for 3 years
You guys are awesome very easy to deal with. I wish everything in in my life was like dealing with Hagerty.”
-Robert (NV) | December 11th 2016 | Hagerty client for 13 years
The claim response and handling was amazing to say the least. Hagerty stepped to the plate and knocked my expectations totally out of the proverbial "ballpark". In my opinion they more than honored the framework obligations of my policy coverage. I have been with Hagerty for 13 years now and would never ever consider any other classic car insurer.”
-Ken (MT), | November 24th 2016 | Hagerty client for 2 years
Hagerty has great prices and excellent service. Two of my cars were caught in a hail storm this summer and Hagerty went above and beyond getting my classics fixed right away.”
-Robin (NY) | November 22nd 2016, | Hagerty client for 1 years
Within a month my '72 Pontiac had a deer ran into the side of it, a quarter of a mile from my house. I contacted Hagerty and within a short time they procured parts and the body man of my choice fixed it. They really "bend over backwards" to accommodate their customers. I always recommend Hagerty when asked by someone.”
*According to client responses gathered from Hagerty’s Net Promoter Score Program.
**Any deductible and/or salvage value if retained by you will be subtracted from the total amount paid.
All coverage not available in all states. This is only a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.