Claims

We know — you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.

What sets our claims department apart?

Dedicated and Efficient Service

  • Representatives are available seven days a week.
  • We’ll respond to your online claims report within one business day.
  • Fast processing — most claims are paid within 15 days.
  • Same-day glass claims — most glass claims are paid the same day.
  • Guaranteed value on covered total losses with an option to keep your vehicle**.

Classic and Collector Car Expertise

  • Adjusters have hands-on experience with classic car repair and restoration.
  • Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts — if they’re out there, we’ll find them.
  • Hagerty maintains an extensive list of resources for hard-to-find parts — ask our concierge!

Your Classic Car, Your Choice

  • You choose the repair shop — we'll even pay you to do the repairs yourself.
  • Hand-picked network of independent appraisers — your appraiser will understand classic cars and how to repair them.
  • If your car’s a total loss, you have the option to buy it back and rebuild it.

Proven Track Record
9 OUT OF 10 CLIENTS WHO HAVE HAD A CLAIM WOULD RECOMMEND HAGERTY TO A FRIEND.* BUT DON’T JUST TAKE IT FROM US:

The experience was amazing! These are the nicest, most informed people I have dealt with. I literally recommend them on a daily basis. Thank you guys for your great coverage and for taking care of my baby.”

-Alexander (NY) | September 12th 2017 | Hagerty client for 1 year

In time of a loss, when insurance really counts, Hagerty can be counted on for prompt and effective service.”

-William (TX) | January 3rd 2018 | Hagerty client for 1 year

You guys are a dream to work with! Fantastic for our car collecting friends. I'd recommend you to anyone, and I do on a regular basis. The adjuster called me about my broken windshield and immediately issued a check for the full repair price. Love it and appreciate all of you!”

-Mark (OR), | March 13th 2018 | Hagerty client for 7 years

Outstanding service. The entire process was easy, the people extremely helpful, and the speed of the settlement was amazing.”

-John (MI) | October 20th 2017, | Hagerty client for 11 years

With my recent 2017 wildfire loss, Hagerty lived up to their insurance promises. In short, Hagerty walked the talk and settled my claim quickly and smoothly.”

-Herman (CA) | November 28th 2017, | Hagerty client for 14 years

File a claim now or call 800-385-0274 for more information.

*According to client responses gathered from Hagerty’s Net Promoter Score Program.

** Any deductible and/or salvage value if vehicle is retained by you will be subtracted from the total amount paid. Guaranteed Value includes all taxes and fees unless prohibited by state law.

All coverage not available in all states. This is only a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.