Claims

We know — you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.

What sets our claims department apart?

Dedicated and Efficient Service

  • Representatives are available seven days a week.
  • We’ll respond to your online claims report within one business day.
  • Fast processing — most claims are paid within 15 days.
  • Same-day glass claims — most glass claims are paid the same day.
  • Guaranteed value on covered total losses with an option to keep your vehicle**.

Classic and Collector Car Expertise

  • Adjusters have hands-on experience with classic car repair and restoration.
  • Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts — if they’re out there, we’ll find them.
  • Hagerty maintains an extensive list of resources for hard-to-find parts — ask our concierge!

Your Classic Car, Your Choice

  • You choose the repair shop — we'll even pay you to do the repairs yourself.
  • Hand-picked network of independent appraisers — your appraiser will understand classic cars and how to repair them.
  • If your car’s a total loss, you have the option to buy it back and rebuild it.

Proven Track Record
9 OUT OF 10 CLIENTS WHO HAVE HAD A CLAIM WOULD RECOMMEND HAGERTY TO A FRIEND.* BUT DON’T JUST TAKE IT FROM US:

The professionalism was absolutely amazing! I am extremely impressed by everyone I dealt with during the claims process. I could not be happier with my Hagerty experience!”

-Kevin (IL) | August 22nd, 2019 | Hagerty client for 1 year

Prompt action on my loss. I chose where I wanted the work done, got an estimate, got the check in the mail—weeks before my body man can start on the repairs. Thank you, Hagerty!”

-Jeffery (MT) | August 17th, 2019 | Hagerty client for 8 years

This was my one (& only!) claim. Hagerty was wonderful! They paid my claim immediately! Their customer service is like no other! I love your company and its great service!”

-Cheryl (MI) | July 19th, 2019 | Hagerty client for 3 years

Professional, competent, efficient and friendly staff, coupled with GREAT programs for our specialty vehicles, I will be a customer for life and whole heartily recommend to others.”

-Russell (AZ) | July 9th, 2019 | Hagerty client for 6 years

They say first impressions are lasting one's, well Hagerty has made one on me. The ease of the claim, fast response and their personal care is beyond reproach.”

-Charles (FL) | July 2nd, 2019 | Hagerty client for 1 year

File a claim now or call 800-385-0274 for more information.

*According to client responses gathered from Hagerty’s Net Promoter Score Program.

** Any deductible and/or salvage value if vehicle is retained by you will be subtracted from the total amount paid. Guaranteed Value includes all taxes and fees unless prohibited by state law.

All coverage not available in all states. This is only a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.