Hagerty auto claims

We're here for you

Experts are on hand and ready to answer any questions or help expedite the claims process. Call us toll-free or log in to file a claim online. You'll receive a response within 1 business day.

A red Porsche with a broken headlight and dented frame, being pulled up a trailer.

We know—you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.

What sets our claims department apart?

Dedicated and efficient service

  • Representatives are available seven days a week
  • We'll respond to your online claims report within one business day
  • Fast processing—most claims are paid within 15 days
  • Same-day glass claims—most glass claims are paid the same day
  • Guaranteed Value® on covered total losses with an option to keep your vehicle*

Classic and collector car expertise

  • Adjusters have hands-on experience with classic car repair and restoration
  • Our in-house parts specialists can help you track down replacement LKQ, OEM, or NOS parts—if they're out there, we'll find them
  • Hagerty maintains an extensive list of resources for hard-to-find parts—ask our Carcierge®!

Your classic car, your choice

  • You choose the repair shop—we'll even pay you to do the repairs yourself
  • Hand-picked network of independent appraisers—your appraiser will understand classic cars and how to repair them
  • If your car's a total loss, you have the option to buy it back and rebuild it

Proven track record

9 out of 10 clients who have had a claim would recommend us to a friend.** But don't just take our word for it:

“I would recommend Hagerty because you are personal and take the time to talk and ask questions and get to the solution needed.”
Richard (SC)
November 10th 2019, Hagerty client for 6 years
“People around me would say "it's just a car". They had no idea how much this hurt me. Your staff was very understanding and compassionate during this dark time. Thank you!”
Paul (MI)
October 22nd 2019, Hagerty client for 6 years
“The company has been very straight up with me. The bill for the damage to my car was my fault, Hagerty paid the full amount without skipping a beat. I am grateful. Thank you!”
Roger (WA)
October 11th 2019, Hagerty client for 1 year
“Everyone I dealt with at Hagerty were very professional, extremely helpful, and made me feel like I was a very valuable customer. Thank you and please keep up the good work.”
William (NY)
September 12th 2019, Hagerty client for 1 year
“Fantastic service, well-coordinated, reasonably priced and all backed by employees who understand a car collectors mind set! Great experience!”
Brian (IL)
September 9th 2019, Hagerty client for 13 years

Want to hear more real-life stories?

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* Any deductible and/or salvage value if vehicle is retained by you will be subtracted from the total amount paid. Guaranteed Value includes all taxes and fees unless prohibited by state law.

** According to client responses gathered from Hagerty’s Net Promoter Score program.

Policies underwritten by Essentia Insurance Company. Hagerty determines final risk acceptance. Some coverage not available in all states. This is a general description of coverage. All coverage is subject to policy provisions, exclusions and endorsements.