Frequently Asked Questions
Profile photo – Your profile photo is your first introduction to the online car community. It’s best to use a square-frame portrait (otherwise it will be cropped oddly). Learn how to edit your profile photo here. Cover photo – This image spans the top of your profile page for a polished look. Upload a wide-frame picture of your favorite car or automotive activity here. Learn how to edit your cover image here. Your story – Tell us about yourself! Include information such as what introduced you to the hobby and what you love most about being part of the car community. Add special details like photos with captions and bolded headlines to separate your text and create a visual masterpiece. Vehicle information – Park vehicles in your virtual garage and host your own personal car show. Upload photos and share what you love about your car in the vehicle’s description. Click editGarage for instructions on how to edit your garage. Make sure to keep your information safe by following these recommendations.
Clean your car - A quick wash and detailing will go a long way when it comes to your vehicle’s glamour shots. Don’t forget to wipe down the interior and engine compartment. Details - Include images of the exterior, interior, engine and opened trunk (if applicable). Capturing each side of the exterior and your favorite details throughout the vehicle will show your audience what you love about the car. The more photos the better; take advantage of the 40-photo upload limit. Angle - Some cars look good from a low angle, some are better at waist height and others are best viewed from above. Experiment with different angles to see what looks best. Don’t be afraid to get dirty and shoot from flat on the ground. Consider using a stepladder to capture the car from a higher perspective. Location - A clean, inviting background is key to eye-catching photos. You want to clearly show the vehicle’s lines so prospective buyers can easily see the design and condition of the vehicle. The perfect image can be ruined by weeds, an overlooked paper cup or other debris. Be sure to remove anything that may adversely affect your image. Lighting - To get the best light on the car, shoot with the sun at your back, and stay far enough back to keep your shadow out of the picture. File size - To ensure the highest quality, use images that are at least 1MB and up to 50MB in size. Are you using your phone to take photos? We have some additional tips for you.
When your garage is set to “public,” viewers – whether logged in or not – are able to see your profile, including photos, your story and virtual garage. When your garage is set to “private” viewers are limited to your name, profile image and cover photo. If you prefer to share only certain information with the public, our custom privacy setting options will come in handy. You can also view your profile as the public sees it.
Daily driver cars can be cool, too. Feel free to add any vehicle that gets your motor running.
Any vehicles added to My Garage should be autos that you actually own, but please do like and follow other vehicles and/or garages that make your engine rev.
You don’t need to purchase a Hagerty Drivers Club membership to create a garage, but if you’re not a member some features may be limited. Here’s a breakdown: Basic log in (not validated): You’ll be able to create and manage your My Garage profile and vehicles and share it publicly via a link or through social media. Test driver (free validated account): Taking a test drive means that you’ll have all the features of a basic account and also be able to comment on, like, follow and watch your favorite garages or individual vehicles. Your profile and/or vehicles may also show up in searches if you so choose. Hagerty Drivers Club membership (paid account): A paid account allows you to message other members privately. If you’re interested in the rest of the great benefits that come with Hagerty Drivers Club, such as exclusive automotive discounts, premium Hagerty Valuation Tools® access, our top-of-the-line roadside service program and more, you can upgrade at any time.
Do you have a vehicle that isn’t quite ready for the spotlight, but is still worthy of being documented in your garage? We have good news: You can set the privacy of each vehicle in the individual car’s edit screen.
If your profile is set to public, anyone who is logged in can follow your account and keep up with your latest updates. Your followers will typically be people who share similar interests in cars and admire your garage.
To mitigate risk, avoid uploading photos that display information you do not want shared to the public, such as your address, house number and license plate numbers. When uploading documents containing private information, it is recommended that those fields are blurred or blocked. The NICB (National Insurance Crime Bureau) offers tips for protecting your vehicle from theft.
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Head over to Hagerty Hagerty Valuation Tools® to see current and past vehicle values so you can understand not just what a car is worth today, but where it may be headed in the future.
At Hagerty, we protect collectibles as if they were our own. Click here to get a quote online or log in to your account and add your new purchase to your existing policy.
Detailed images will draw more eyes to your listing. Include photos of the exterior, interior, engine and opened trunk (if applicable). Be sure to capture each side of the exterior and your favorite details of the vehicle at eye-pleasing angles. Document any areas that may need work as well. The more photos the better; take advantage of the 40-photo upload limit. Here are some ideas on what photos to include: Exterior [ ] Left side [ ] Right side [ ] Front [ ] Three-quarter view from the front [ ] Rear [ ] Roof or top [ ] Undercarriage [ ] Wheels and tires Interior [ ] Engine bay [ ] Steering wheel [ ] Front seats [ ] Back seats [ ] Door panels [ ] Headliner [ ] Floors [ ] Opened trunk [ ] Dashboard [ ] Odometer Want to learn how to take eye-catching vehicle photos? We have some tips for you. Also take note of what information to avoid sharing in your images.
Numbers matching means that a car still contains its original major components. If you have a numbers-matching engine, the sequence of ending numbers on the engine’s tag should match the vehicle’s VIN stamp. Find out how to locate your vehicle’s identification number.
A Vehicle Identification Number (VIN) report is like a report card for your car that reveals a vehicle’s history, such as title transfers, lien holder status, opened recalls, and accident and service records.
A VIN report can be obtained through a certified company such as CarFax or AutoCheck. If you are a buyer inquiring about a vehicle for sale, we recommend contacting the seller for this documentation. Please note: Vehicles 1980 and earlier may not have the recorded history needed to pull a VIN report, or the VIN may match multiple vehicles.
Classic cars manufactured 1980 and earlier may not have the recorded history needed to pull a VIN report. In some instances the VIN may also match multiple vehicles.
Some classic cars may not have the recorded history needed to match the VIN with the car, or the VIN could match multiple vehicles.
Standard VIN locations include the dashboard near the windshield and the engine block’s factory stamp. Depending on the vehicle, you may also find it on the side of the door jam, on the firewall, under the cowl on the driver's frame rail or on the floorboard near the driver's seat. Find out what to do if you can’t find your vehicle’s VIN by clicking here.
If you find yourself in a situation where the VIN stickers and plates are missing from the vehicle in question, there are several alternate methods you can try: • Check your classic car insurance cards and old registration • Check the repair records • Check loan papers related to the vehicle • Check the records of previous insurance companies Still can’t find it? Contact your local DMV to check their database or apply for a new VIN.
A vehicle sub-model is its trim level. For example, on a 1967 Ford Mustang GT, “GT” is the sub-model. The term “base model” is used to describe a car with the least factory options. Base model cars typically do not have a sub-model designation. The sub-model may appear on the rear or side of the vehicle, on your registration, on the title or on your current insurance policy documents.
Updates made to your Garage will not be reflected on your insurance policy through Hagerty Insurance Agency, LLC. To make any changes to your insurance policy, you must contact Hagerty. Please note that information such as texts and photos provided by you may impact rating and/or premium of your insurance policy through Hagerty (if applicable) if different than information used to develop the original premium. If you alter or modify your insured vehicle(s) in any way, you must notify us within 30 days.
Do you have another car to share or want to clean up your virtual garage? No problem. After logging into your account on Hagerty.com, click the “My garage” tab. To add a vehicle to your garage, click the boxed plus sign under “Vehicles.” To edit or remove an existing vehicle, click the one you’d like to make changes to. You can also organize your vehicles by clicking and holding the six dots in the upper left corner and dragging the car to where you would like it to appear before releasing. Want to learn how to take eye-catching vehicle photos? We have you covered. If you would like to delete your My Garage account altogether, you can do so by emailing email@example.com
Click the “My garage” tab after logging into your Hagerty account, then click the profile photo box to make changes to your profile photo.
Click the “My garage” tab after logging into your Hagerty account. Click the cover photo box on this screen to make changes.
You can decide what information you’d like to share. After logging into your account on Hagerty.com, click the “My garage” tab. A slide bar is located in the upper right side of the screen. Click the slide bar to change your privacy settings and confirm on the pop-up screen. Or, in the same section click “View all visibility settings” to personalize your privacy preferences, then click “Save.” Note: If you make your profile private and then share a link to your garage, anyone with access to that URL can still view your garage and the vehicles in it. Next up, We have you covered as the public sees it.
You can preview the public’s view of your profile. After logging into your account on Hagerty.com, click the “My garage” tab. Your garage’s URL can be found at the top of the page. Click the “Preview” button to view your profile as the public would see it. To get back to editing your profile from there, click “Edit.”