Collector Car Insurance Reviews - Service

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Overall Client Rating:

4.7 (of 5)

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  • 5

    Great Customer Service

    I called today to make changes to policy and the guy on the phone did a great job helping me. I do not remember his name but he was great
  • 5

    great service!!

    Wish I knew or remembered his name. THINK it was Keith. Not sure. But called today, Saturday, about 12:30 and much to my surprised not only did I get answer but was able to pay my bill and put that to rest!! Was thrilled and very satisfied with the level of service and professionalism by my agent.
  • 5

    Great Service!

    Great staff with super customer service focus and knowledge.
  • 3

    web sitew changes

    Your recent web site security changes aggravated me. It took extra time and I had to call customer disservice to fix the snag in your web site designers program to finally make the changes and get into my account. Congrats on ticking me off.
    Jed Says:

    Website Login

    Hello Murray, I appreciate you sharing your frustration regarding the login changes on the website. We did choose to make some changes over the last year to provide added security to you and your data, but I completely understand how you feel. Our goal was to make this change as smooth as we could for our clients and I’m sorry we fell short. If you’re still having troubles, please reach out to one of our licenses sales agents at 877-922-9701 and we would be happy to help. Sincerely, Jed
  • 5

    Excellent Company

    I have been with Hagerty for 16 years and insured 4 different vehicles with them. I have talked with them on the phone, used their web site, and filed a claim. I have never been disappointed with their service. They are an excellent company and I have referred my friends and family to them.
  • 5

    Baby Bird & the Falcon

    I wanted to share my experience with everyone. My main insurance carrier is Geico. I called them to get my two classic cars covered. And it has been a nightmare. So a friend of mine told me to contact Hagerty. And boy am I glad I did. They were super nice and nothing was a problem. It's been almost eight days now and I still haven't heard back from Geico. I hope I never have to use them but it's nice to know that you are covered if you have too. Thanks to the people at Hagerty.
  • 5

    diamond blue's review

    You are the best. Employees are personable and knowledgeable, service is great, and response is great as well. Thanks for being there and keep on rolling!
  • 5

    LOVE HAGERTY

    I have had hot rods since I was 19 years old. Now at 69; I am still playing with them. You can imagine how many insurance companies that I have used in these many years. The people at Hagerty are just God's people (treat others as you wish to be treated). They know you by your name, are always happy, and MOST of all they listen. Good people. Best service, and they get things done right the first time. They make it so easy to renew on line. This 69 year old did it the first and even printed insurance cards, do business with these people. You will be "Happy Happy". Life is too short to be stressed, let this company take care of your cars (our babies). God bless this country, and PRAY for the Police.
  • 5

    Top Customer Service

    I had trouble accessing my account since the ID and Password were old. Ryan was very patient and worked me through getting the account reset up. He then made the adjustments I needed in an efficient manner. First Class Service. I assume a rating of 5 is your best.
  • 5

    My Hagerty ins.

    I am very happy with the years that I've been insured by Hagerty. They were always right there when I needed them within a few minutes of answering any questions that I may of had. Very prompt in paying any towing bills that I may of had. And there rates are excellent; for what you get in both service and insurance coverage. I always highly recommend them to my fellow classic car enthusiasts.
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