Collector Car Insurance Reviews - All

Our Guaranteed Value policies, unparalleled service, and dedication to the hobby sets Hagerty apart from other classic car insurance companies. We work hard to keep our clients happy, and their reviews speak volumes.

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showing 1-10 of 348 | 1 2 3 35 Next
  • 1

    you suck

    After 15 years of multiple cars being insured (sometimes 3 at a time) I finally had a claim for a partial or full paint job on a car that was damaged . Your conclusion was (after 4 years and several trophies) that it was the fault of the paint or the painter. That was a crock of crap because in reality, the hood and fenders were painted by different shops. I would never recommend you to a friend or car club member because you are cheats.
    Dear Jim: Thank you for sharing your concerns about our decision regarding your claim. Unfortunately, there are certain events and circumstances that are excluded from coverage on an auto policy. I will be sure to have a manager reach out to you today to discuss this further. We appreciate your candor.
  • 5

    Satisfied

    Your online system is extremely user friendly and efficient
  • 5

    Challenges with pricing/Convenient

    7/16/14 I spoke to Eric who was very efficient and had my informtion at his finger tips. Being seniors also brings challenges with pricing. Please therefore consider our situation before increaes are considered. Thank you. BRM
    Breanne Says:

    Service and Price

    Dear Sir: Thank you for recognizing Erik for his efficient service. I've passed your shout out along to him and his manager - I'm sure they will both appreciate it. I understand your concerns about rate increases. We do our very best to account for all of the different risk factors so we can assess a fair and accurate premium. This ensures that you get the best coverage possible if there is ever a loss. Please feel free to call our office at 877.922.9701, and we'd be more than happy to discuss this in further detail with you. Thank you for your business!
  • 2

    unhappy

    Unhappy about not wanting to cover my 1971 jeep cj5 I'm rebuilding. Was going to use it for hunting but I started restoring it and will be to nice to take off road.
    Breanne Says:

    1971 Jeep CJ-5

    Dear Wayne: I'm very sorry that we could not offer coverage for your 1971 Jeep CJ-5. As a classic car insurance provider, we do have to follow certain underwriting criteria in order to mitigate our risk exposure, while maintaining fair rates and exceptional coverage. We are more than happy to speak with you about your particular situation in detail if you'd like. Please feel free to call our office at 877-922-9701. We're open seven days a week: Monday-Friday 8:00 am-8:00 pm, Saturday 8:30 am-4:30 pm, and Sunday from 12:00 pm-4:00 pm (EST). Thank you for your business.
  • 5

    Never placed on hold

    Every time I call Hagerty, someone immediately comes on the line and assists me. And......if it is a problem, they make it go away. What a pleasure.
  • 5

    1977 ford f100 ranger

    I have been a policy holder for over a year now. I had a 15 year old driver hit my truck last march and have an open claim now. the service has been great. it could not have been any better , thanks for your support. the get well card addressed to the truck was something I have never seen before. thanks is all I can say. after the wreck my car club had me talk about the wreck and how I thought hagerty was the best thing., and if you don't have classic car ins. you might better consider it . there were a few that said they need to get it. thanks again !!!!!!!
  • 5

    Good Customer Service

    Very impressed with this insurance company.Easy to work with.
  • 5

    so far not used

    these folks are easy to deal with and so far I have not had a claim but I'm confident that I will be taken care of when and if I do. Lynn M.
  • 2

    Frustrating process

    I have had insurance with Hagerty previously on multiple vehicles. The Application and signup process is exhausting. First they want paid up front(for the year) when you apply, then they wan't all kinds of pictures of the car and pictures of the car in the garage etc. which I am fine with. The issue I have is that I purchased my vehicle a week ago and am waiting for Hagerty to approve my insurance so I can drive it home. So far I have waited 6 days and they have yet to approve it. I explained to their rep that I could get them the pictures in the garage as soon as it was insured and I could get it home but that was last Thursday and I haven't heard from them since. If my money wasn't already tied up I would go through American collectors or Grundy as they are both almost half the cost but they all have the same exhausting process. Until I am insured I'm stuck paying a $30 a day storage fee at the body shop. If you've got the time to apply and are in no hurry they can be decent but so far I have about 4 hours into the application process (application, photos, phone calls asking for more info)
    Breanne Says:

    Length of time for coverage

    Dear Randy: I am really sorry about your experience with our underwriting process. It's our top priority to make sure you receive seamless service. I see that someone on our client care team attempted to reach you on July 10, and I will make sure that we continue to follow up in order to field your concerns in detail. Thank you for sending in the candid feedback.
  • 5

    Payment

    I have NEVER had an easier experience in making an on-line payment as I had with Hagerty Ins. Thank you! Craig L.
showing 1-10 of 348 | 1 2 3 35 Next