Paperless Terms and Conditions

You may choose to receive your insurance policy documents electronically (“Paperless option”). Electronic insurance policy documents have exactly the same contractual force as paper documents. The Paperless option is voluntary and offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (“Terms and Conditions”). Please read the following Terms and Conditions carefully. If you do not agree with any of these Terms and Conditions, do not enroll in the Paperless option.  

Modification and Acceptance of Terms

Hagerty reserves the right to change these Terms and Conditions at any time. Your continued participation in the Paperless option will constitute your acceptance of any changes made to the Terms and Conditions. Please check the Terms and Conditions located on Policy Management at Hagerty.com. 

No Unlawful or Prohibited Use

As a condition of your use of the Paperless option, you declare that you will not use the Web site for any purpose that is unlawful or prohibited by these Terms and Conditions, including but not limited to altering any insurance policy document made available to you electronically. You may not use the Hagerty website in any manner which could damage, disable, overburden, or impair the Hagerty website or interfere with any other party’s use and enjoyment of the site. You may not obtain or attempt to obtain material or information through any means not intentionally made available to you or provided for through the Hagerty website.

What will I need to enroll in the Paperless option?

Before you enroll in the Paperless option, you must have regular access to a computer capable of connecting to the Internet, and a browser capable of viewing Hagerty’s website. Your browser must be capable of downloading, displaying, printing, and retaining documents in the Adobe Acrobat Portable Display Format (“PDF”). You will also need a valid email account.

In the event that we make changes to the requirements above such that you may no longer be capable of accessing your electronic insurance policy documents, we will ask you to review the new requirements and indicate your consent to continue participating in the Paperless option by following directions provided from Hagerty.

What are my responsibilities?

Confirm your email address and review the Terms and Conditions:

When you enroll in the Paperless option, we will ask you to verify your email address. You will also be required to review and consent to these Terms and Conditions. If you do not complete enrollment in the Paperless option, you will continue to receive paper versions of all insurance policy documents by United States Postal Service. 

Inform Hagerty of changes to your email address:

When you enroll in the Paperless option, it is your responsibility to inform Hagerty of any subsequent changes to your email address and to keep your email account active and accessible. Hagerty is not responsible for problems arising from your email account. You can report a change or correction to your email address by calling Hagerty at 1-877-922-9701 or by logging into your account and following the link to make changes to your client information.

Undeliverable email:

At any time, if it becomes clear to us that the email is undeliverable, we will un-enroll you in the Paperless option. You may re-enroll in the Paperless option by completing the enrollment process again and providing a valid email address. If you are un-enrolled in the Paperless option, you will receive paper versions of all insurance policy documents by United States Postal Service.

Which documents will I receive electronically?

When you enroll in the Paperless option, you will receive your new policy, renewal policy, and any endorsement documents electronically. This includes your policy ID cards. Please be aware that there may be some documents that we cannot deliver electronically due to legal and/or technology restrictions in your state. You will receive paper versions of these documents by United States Postal Service.

How can I access my documents?

When new documents are available to review, you will receive an email message with a link to Hagerty’s website. It is then your responsibility to log in to the website to view, save or print your documents. You may also log in to the website at any time to review, save or print your documents.

You are responsible for maintaining the confidentiality of passwords associated with your Hagerty account. Please do not share your password. If you become aware of any unauthorized use of your password or of your account, please contact Hagerty immediately.

How do I un-enroll?

You may un-enroll at any time by calling Hagerty at 1-877-922-9701 or by logging on to our website and following the instructions for un-enrolling from the Paperless option.

How can I obtain paper copies?

You may also request a paper copy of any insurance policy document at any time without un-enrolling in the Paperless option by contacting Hagerty. The paper copy of this document(s) will then be mailed to your postal address. You may be charged a fee for your request for paper copies, unless prohibited by law.

Please keep the following in mind.

Although there is no charge for the Paperless option, there may be costs associated with electronic access to the documents, such as usage charges from Internet access providers and telephone companies. These costs are your responsibility.