Hagerty Plus Emergency Flatbed Towing and Roadside Assistance is especially designed for collector vehicles, and provides 24/7 emergency roadside service dispatch throughout the United States and Canada, with flatbed towing and common mechanical assistance. In addition, the program includes a collector car concierge service, hobby advocacy and legislative support, and an entire online community dedicated to connecting hobbyists with industry experts and other collectors in order to learn and exchange information on vehicle hobby-related topics.

Through its magazine, Hagerty’s, and online features, Hagerty Plus offers collectors and hobbyists information on restoration and repair facilities, storage safeguards, security measures and other hobby-related information. Membership also supports the non-profit Collectors Foundation. Hagerty Plus is an innovative and creative program not offered by other companies and gives added peace of mind, trust and security to collector car owners.

The 10- and 50-Mile Plans cover your collector vehicles no matter who is driving. The 125-Mile Plan covers all of your cars. Trailer coverage is included in the 50- and 125-mile plans.

No, the program only covers roadside assistance provided by independent service contractors dispatched for Hagerty Plus. You must call 888-310-8020 and select option #1 to have service dispatched. Any services retained directly by you are not covered under the program benefits.

Each member is covered for three service incidents per year. Each service call is covered up to your membership benefit allowance.

In the event that you have used your three covered service calls within your membership year and require additional assistance, you can still call to have service dispatched. However, you will be responsible for the entire cost of any service call over and above the three allowable with your annual membership.

No, the program provides for up to three separate service calls per year at your membership benefit level as described previously.

Yes. The increase will be prorated and billed to you. It will take 48 hours to become effective.

Yes, you may cancel your membership. However, membership costs are non-refundable.

Is there a delay in membership activation once I am enrolled?

Membership will take 48 hours to become effective. Upgrades to higher membership levels also take 48 hours to go into effect.

Simply call 888-310-8020 and select option #2 to speak to a customer service representative and request a replacement card.

Membership runs for 12 months.

What is the average response time for roadside assistance?

In most cases, a service provider will arrive within 45 minutes. However, this time can vary based on weather, traffic, exact distance or peak-period demand.

What happens if my vehicle is damaged while being transported by the service provider?

The authorized service providers contracted to provide Hagerty Plus members with emergency roadside assistance are independent contractors and not agents or employees of Hagerty. Damage caused to your vehicle as a result of roadside service provided by these independent service contractors should be submitted as a claim to your insurance provider for reimbursement (up to the extent of coverage and terms in place in your policy). Also call the Emergency Roadside Assistance Hotline at 888-310-8020 and select option #1 to report damage.

What if I break down and a police officer obtains a tow for me?

Some access-controlled roadways, such as the Garden State Parkway in New Jersey, are state- or municipality-controlled. Only specific contracted providers are allowed to provide service on these roadways. In some cases, those providers refuse to work with networks like Hagerty Plus, and you may be instructed to call the police or local administrator for service. You would then need to submit an invoice for reimbursement up to your benefit allowance.

What if I have a flat tire but don’t have a spare?

The program provides coverage for changing the wheel and tire with your inflated spare. If you don’t have one, we will advise you of a company that sells spares and tow the vehicle to a service location.

Please Note: This program will not cover the cost of a new spare or the labor associated with tire balancing, rotation or alignment.

Fuel will be delivered to you as part of the roadside assistance program, but you will be responsible for the cost of the fuel.

If I’m trailering my collector vehicle, and the vehicle towing the trailer or the trailer itself breaks down, will Hagerty Plus pay to have my vehicle and/or trailer towed?

Your trailer will be covered up to the limits allowed on your chosen plan. If you are a member of the 125-mile plan, your everyday use vehicle towing the trailer would be covered.

If my trailer breaks down while I’m towing it, and my collector vehicle is not on the trailer, will Hagerty Plus provide service?

The collector vehicle does not have to be on the trailer to be covered for service.

We will provide delivery and service for a tire change. If needed, Hagerty Plus will help locate a replacement tire and/or wheel. (Member is responsible for parts and labor.)

Once I contact Hagerty Plus to contact my family member or friend, how soon is the call placed to them?

As soon as we have assessed the situation, know your location and whom to contact, we’ll make the call immediately following dispatch. We will notify your contact that your car has broken down and you are awaiting service.

What is not included in my membership benefit allowance?

The following services are excluded from your coverage:

• Shuttle or convenience tows; tows from one shop to another.

• Any parts such as new batteries or replacement tires, wires, plugs, etc.

• Any chemicals such as oil, fuel, coolant, etc.

• Repair labor such as tune-ups, tire balancing, wheel alignment, radiator installation, etc.

• Recovery of a vehicle from a natural disaster, a vehicle submerged in water or a vehicle on an un-maintained road. Please note: Winching a vehicle over 100 feet off a maintained road is not covered.

• Towing vehicles excluded from the program due to excessive size or weight. Please see Roadside Assistance Vehicle Type Limitations for more information.

• Mileage in excess of your benefit level allowance.

• A tow needed as a result of a collision or vandalism. These services are generally covered by your comprehensive or collision insurance coverage where applicable, and therefore are not covered by your membership. However, you may still call 888-310-8020, menu option #1, to have service dispatched. Please Note: You are responsible for payment and may obtain reimbursement as part of your insurance claim process.